Privacy Policy

Your privacy is important to us. SenjaroPay respects your privacy and complies with applicable data protection laws and regulations regarding personal information we collect when you use our website, merchant portal, APIs, and related payment services.

Personal information is any information that can identify you or your business, including contact details, account information, transaction data, device information, and information about how you use our services.

If our services link to third-party websites or payment networks, those providers have their own privacy policies. This Privacy Policy applies to SenjaroPay services only and does not cover third-party platforms you access through links or integrations.

This Privacy Policy is effective as of June 29, 2026.

We collect information in two broad categories: information you provide voluntarily and information collected automatically when you use our services.

Voluntarily provided information may include your name, business name, email address, phone number, government or business identification details submitted during onboarding, bank or wallet details, and communications you send to our support team.

Automatically collected information may include IP address, browser type, device identifiers, pages visited, session activity, API request metadata, fraud-prevention signals, and error logs generated when you use our website or merchant portal.

As a payment platform, we process transaction-related information necessary to provide our services. This may include payment amounts, currency, payment method, merchant identifiers, customer contact details supplied by merchants, transaction status, settlement records, and records required for compliance, reconciliation, and dispute handling.

We do not store full payment card credentials unless required by applicable law and our security standards. Sensitive payment data is handled through secure processing channels and industry-standard controls.

We use collected information to:

We process personal data where necessary to perform our contract with you, comply with legal obligations, protect legitimate business interests such as fraud prevention, or with your consent where required.

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data. Requests can be submitted using the contact details below.

We may share information with payment networks, banks, mobile money operators, identity verification providers, cloud infrastructure providers, analytics and security vendors, professional advisers, and regulators or law enforcement when required by law or necessary to protect users and the platform.

We do not sell personal information. Service providers are permitted to use data only to perform services on our behalf and subject to appropriate confidentiality and security obligations.

We retain personal information for as long as needed to provide services, resolve disputes, enforce agreements, and meet legal, tax, accounting, and regulatory requirements.

We implement administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

SenjaroPay may process or store information in countries other than your own. Where required, we implement appropriate safeguards for cross-border data transfers consistent with applicable law.

Our services are intended for businesses and authorized users aged 18 or older. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of our services after changes become effective constitutes acceptance of the revised policy.